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Privacy Policy


Privacy Policy 

Thank you for visiting the Daughter Earth Web Store.

 

Daughter Earth, brand name registered under Eternite Elements Pvt. Ltd (“us”, “we”, or “our”) operates the daughter.earth website (the “Service”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

 

We will not use or share your information with anyone except as described in this Privacy Policy. We at Daughter Earth are committed to protecting and safeguarding your privacy.

 

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our terms and conditions accessible at daughter.earth website.

 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from daughter.earth (the “Site”)

 

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, postal address (“Personal Information”).

 

The purpose for which we collect personal information is to provide you with the best service experience possible on the Service and for our internal business purposes that form part of normal business practices. Some provision of personal information is optional. However, if you do not provide us with certain types of personal information, you may be unable to enjoy the full functionality of the Service.

 

PERSONAL INFORMATION WE COLLECT:

 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about

  • Device Information and 
  • Order Information.

 

  •  DEVICE INFORMATION:
  • When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

     

    We collect Device Information using the following technologies:

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    - “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

    Log Data

    We may also collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

     

    In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service’s functionality. These third party service providers have their own privacy policies addressing how they use such information.

    Cookies

    Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

     

    We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

     

    We send a session cookie to your computer when you log in to your User account. This type of cookie helps if you visit multiple pages on the Service during the same session, so that you don’t need to enter your password on each page. Once you log out or close your browser, this cookie expires.

     

    We also use longer-lasting cookies for other purposes such as to display your Content and account information. We encode our cookie so that only we can interpret the information stored in them. Users always have the option of disabling cookies via their browser preferences. If you disable cookies on your browser, please note that some parts of our Service may not function as effectively or may be considerably slower.

     

  • Order Information: 
  • Additionally when you make a purchase or attempt to make a purchase through the Site, or when you subscribe to our newsletters, blogs or sign up forms, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers , email address, and phone number. We refer to this information as “Order Information”.

     

    We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

     

    Additionally, we use this Order Information to:

    - Communicate with you;

    - Screen our orders for potential risk or fraud; and

    - When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

     

    We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

    Service Providers

    We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

     

    These third parties have access to your Personal Information to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

    Communications

    We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

    Compliance With Laws (Sharing of Personal information)

    We may disclose personal information in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring or interfering (intentionally or unintentionally) with our rights or property, users or anyone else who could be harmed by such activities.

     

    We share your Personal Information with third parties to help us use your Personal Information, as described above. 

     

    For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. 

     

    We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

     

     You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

     

    We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

    Security

    The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

    International Transfer

    Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

     

    If you are located outside India and choose to provide information to us, please note that we transfer the information, including Personal Information, to India and process it there.

     

    Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

    Access and Correction

    Daughter Earth Website, allows you to get access to, and correct, the personal information we hold about you in certain circumstances. If you would like to obtain such access, please contact us via email hello@daughter.earth.

     

    Please note that the access and correction requirements under this Privacy Policy operate alongside and do not replace other informal or legal procedures by which an individual can be provided access to, or correction of, their personal information.

     

    Complaints

    Daughter Earth Website, allows you to make a complaint about any alleged breaches of privacy. 

     

    In order to lodge a complaint with us, please contact us using the details above with the following information:

     

    • Your name and address;
    • Details of the alleged breach of privacy; and
    • URL link to the alleged breach of privacy (if applicable).

     

    Please allow us 30 days to investigate your complaint, after which we will contact you immediately to resolve the issue.

     

    DO NOT TRACK

    Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

     

    DATA RETENTION

    When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

     

    We retain information for as long as required, allowed or we believe it useful, but do not undertake retention obligations. We may dispose of information in our discretion without notice, subject to applicable law that specifically requires the handling or retention of information. You must keep your own, separate back-up records.

    Links To Other Sites

    Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

     

    We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services that we may utilise.

     

    CHANGES

    We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

     

    MINORS - Children’s Privacy

    The Site is not intended for individuals under the age of 18-years-oldIf you are a minor i.e. under the age of 18 years but at least 13 years of age you may use the Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use.

     

    We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children under 18 without verification of parental consent, we take steps to remove that information from our servers or replace it with the Personal Information of the Children’s parent or guardian.

    Consent

    You warrant that you are able to give consents under Indian Law or, in the event that you do not have the capacity to give consent, you warrant that your guardian or attorney is able to give any consent required under this Privacy Policy on your behalf.

     

    You hereby expressly and voluntarily grant your informed consent to us to deal with your personal information in accordance with the terms and conditions of this Privacy Policy. Should you retract your consent, please contact us. If you retract your consent, you acknowledge and agree that failure to provide certain types of personal information may not give you access to the full functionality of the Service.



    CONTACT US:

     

    For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@daughter.earth or by mail using the details provided below:

     

    Email is the best way to reach us: hello@daughter.earth

    Daughter Earth

    # 297, Financial District, TNGOs Colony -1

    Hyderabad - 500032 India+919963807213

    (Email is the best/ faster way to reach us)  

    Timings: Mon-Fri, 10:30 to 17:00 hrs IST